Shipping Policy

Shipping Area

We ship to all of Mexico to the address you provide at the time of purchase. It is important that your address and phone number are complete and correct.

Delivery Time

The estimated delivery time is 5 to 15 business days from the confirmation of your order. This is an estimate: it may vary depending on the delivery area, the courier, or high-demand dates.

Shipping Cost

The shipping cost, if applicable, is shown before you complete your purchase.

Order Tracking

Once your order ships, we will email you the tracking information as soon as it becomes available.

Delivery Issues

If the estimated time passes and your order has not arrived, or if it arrives damaged, please contact us through the contact methods available in the store and provide your order number. We will review your case as soon as possible.